The company also reaps multiple benefits. The foremost one is a more streamlined communication. Their own resources innovate on operations; and therefore are faster and more creative towards problem-solving. The improved team coordination also means less wasted time. Consequently, the company also has a lower attrition rate, with fewer turnovers.
Prior to connecting teams, you want to make sure of two parts. The first is to have the right tool that the teams are properly collaborating with.
When people bring together their skills and expertise, they can identify problems and evaluate potential solutions, so that work can move forward.